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SHOULD STARBUCKS BRING ITS HEART TO WORK?

SHOULD STARBUCKS BRING ITS HEART TO WORK?

Let’s assume for a minute that the folks running Starbucks are real people who are provoked enough by a social issue to use their large stage to talk about it. Can a company ever do so in a way that is considered credible and appropriate by its customers? This is a... read more

VIDEO: Robert Scoble Interviews Stan Slap

Stan visits the Rackspace Studios in San Francisco to talk with Robert Scoble about revolutionizing company cultures in the tech world. Slap is renowned for achieving maximum commitment in manager, employee and customer cultures—-the three groups that decide the... read more

VIDEO: Employee Values VS Manager Values

A manager’s emotional commitment is the ultimate trigger for their discretionary effort, worth more than financial, intellectual and physical commitment combined. It’s the kind of commitment that solves unsolvable problems, creates energy when all energy has been... read more